At Natura Medica we recognise the importance of protecting the privacy of our customers. Purchasing from Natura Medica online is quick, easy, convenient and safe. We make every effort to maintain customer confidentiality when securing an online payment. This includes ensuring the security of your credit card details and other personal information. By submitting your information you consent to the use of that information as set out in this policy.
Information we collect and how we collect it
The information we collect via this website may include:
1. Any personal details you type in and submit, such as name, date of birth, address, email address, etc.
2. Information obtained via the use of cookies. A cookie is a small amount of data which we send to your computer. This provides us with anonymous information about your use of the web site and by the use of pixel tags. We may match information gathered from these sources with any information you have given us about yourself.
3. Your IP address (this is your computer's individual identification number) which is automatically logged by our web server. This is used to note your interest in our website.
4. We may occasionally collect, or invite you to submit, what is known as sensitive personal data under the Data Protection Act. When we collect this type of data we are required to go to greater lengths to look after it and keep its use to a minimum.
What we will do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws.
The details we collect will be used to process your order and to deliver products to you. Information you give us about yourself will also enable us to give you updates other than through our web site, using the contact details you provide, on promotions and services we think may interest you. To get a better idea of your interests we may link the data you give us with any data we have gathered (via cookies) about your use of the site. Whenever we ask you for information about yourself you may, by ticking the relevant box, opt out of receiving these marketing communications. In addition, whenever you are contacted by email you will be told how to opt out of being updated by email in the future.
Who your data may be disclosed to
We may also need to pass your contact and address details to other companies that we work with for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use our site and issuing our e-mails for us. Rest assured that third parties will not be allowed to use your personal information for their own purposes.
Links to other sites
We may at time provide links to other sites that we feel may be of interest to you. Please note that this policy applies only to the Natura Medica site and we cannot accept any responsibility for any information that you divulge to a linked site.
Your rights
You have the right to access the information that we hold about you. You can ask us to update or remove your personal information by contacting us by email. However, please note that we may need to keep some personal data in order to process orders or to comply with customer service or after sale obligations.
